Welcome to the Candover Valley Store
The Candover Valley Store is open seven days a week, offering a wide range of groceries, a place to meet and eat and a post office. As a community owned and run project, you are assured of a warm and friendly welcome, whether you’re a local resident, a visiting walker or cyclist, or a regular commuter through the valley.
Stock availability – Like the rest of society, we have been impacted by the outbreak of the Covid-19 virus. We are doing our best to keep the store fully stocked and are pleased that on the whole we seem to be succeeding. Inevitably, we are short on some items where we cannot replenish our stocks from the wholesalers and at times we have been so busy that it’s been a challenge to keep filling up the empty shelves. Rest assured that our staff and volunteers are making supreme efforts to ensure that we can meet your needs.
Revised opening hours – We have been very busy over the last few days, so to cope with the increased turnover of stock and to allow our more life-experienced volunteers to protect themselves from infection, as of Monday 23rd March we are slightly shortening our opening hours at the start and end of the day. Please refer to the panel on the right for the latest times.
Social distancing – In line with recommended advice and best practice, from Monday 23 March, we are allowing 3 customers in store at any one time. For the safety of all, customers are respectfully asked to observe the 2m rule and distance themselves carefully.
The store is following all recommended advice and best practice in this health crisis. Our cleaning and hygiene regime has increased and is robust.
Help for the most vulnerable and those self-isolating – We are currently considering how best to help our friends and neighbours who may be self-isolating or those more vulnerable customers who do not want to leave home during this time.
As we put together a workable plan, please let us know if you are able to assist us by either volunteering in the store or by helping with any shopping and deliveries for your immediate neighbours. Please note that prescriptions may now be collected from the store by third parties (who will be asked to sign for them on behalf of the named recipient).
If you are able to help in any way contact Jane Laws on 01256 389491. We would warmly welcome anyone who feels able to help in the short term, even in an ad hoc capacity. However please consider your own circumstances before offering your kind services. If you have underlying health issues, are in the vulnerable categories, then you must look after yourself and your family first and foremost. We will publish more details as soon as we have finalised our plans.
We offer a range of everyday groceries, household products, refillable cleaning products, chilled and frozen food, sweets and confectionery, gifts, beer, wines and spirits, pet food, over the counter medicines, cigarettes, tobacco, etc. Wherever possible we stock local produce, providing you with an authentic taste of Hampshire.
Meet and eat (Covid-19 update)
We live in a time of unknowns and as a precautionery measure we have closed the coffee area at the back of the store. By removing the tables our customers have more room to spread out and maintain distance from others. This is not a step that we have taken lightly, but we consider it prudent in the light of the Government’s recommendations regarding social distancing. We will keep the situation under review as events unfold and will re-instate our indoors seating as soon as we feel it is safe to do so.
In the meantime, we are still selling coffee from the machine, but only with disposable cups. Please do not bring in your own mugs, to avoid any chance of cross-contaminating the coffee machine. Also please do not consume your drink inside the store.
Thank you for your understanding and support. We have taken these steps to protect the community.
The post office
The store includes a post office where you can buy stamps, send parcels, manage personal and business banking, and make applications for a variety of services and products.
The Candover Valley Store exists to serve the community, so we offer additional services such as home delivery for older and housebound residents and prescription services see our services page for further information. If you have additional ideas of services that could be provided, then please let us know.